Apple’s iPad can complete the impossible. Apple for the past few years has made it a goal to attract retail operations to the iPad. Computers are becoming the past, I’ve noticed a portion of family and friends actually do away with their computer, in exchange for an iPad.
Apple has exchanged Macs for iPads at the genius bar, and has even started advertising iPads loaded up with Smart Sign software. This is only the beginning of what Apple has hoped for. At&t has announced they will be doing away with computers and will instead using iPads loaded up with a software called OPUS during these next two years.
With OPUS, employees will have the ability to complete the same tasks on an iPad, as they would on a computer. This includes checking stock, upgrading customers, and accepting payments.
In current markets, At&t already uses an iPhone variation of OPUS. The functionality though is limited to accessory purchases and specific account changes. The iPad version will resemble the original computer program.
9To5Mac has the story:
While AT&T plans to complete this rollout to all of its physical retail markets within a “couple of years,” according to sources, AT&T will begin aggressively deploying these new iPads for a larger test phase in a certain amount of markets by early next year. We’ve heard that a handful of markets have begun testing these iPads already.
Since the opening of phone packages requires some form of a desk/counter, smaller “pod” like tables will be placed in the middle of stores.
For extra security, stores will receive WiFi base stations meant to specifically power the iPad systems. Additionally, lockers will be installed in the back of stores for employees to store the iPads.
Right now, AT&T is yet to finalize its plan for how it will actually take credit cards with the iPads. Because of that, the current plan is that employees will need to manually input credit card information into the iPads during this beta test. It is possible that AT&T will develop its own propriety credit card reading component, or they will rely on solutions that already available in the iPad credit card reading marketplace.
What are your thoughts on the At&t iPad changeover?